About Services How It Works FAQ Terms Choose a Service

Our Services

Three ways to walk into your
appointment prepared.

Whether you have one upcoming GP visit or years of unanswered questions, there is a CareBridge service designed for you.

Health education & navigation · Not a medical practice · Health Navigator not registered with AHPRA

Choose Your Service

Which tier is right for you?

Not sure? Start with the patient examples below each service — if one sounds like you, that's your tier.

Tier 1
GP Consult Ready
"Make the most of your 20 minutes"
Best for

Anyone with an upcoming GP appointment who wants to walk in organised, clear, and confident — without researching anything themselves.

What's included
  • One-page GP consultation brief to hand over at the start
  • Chronological symptom timeline
  • Prioritised question list (you provide the questions, we structure them)
  • Current medications and allergy summary
  • Previous investigations list
  • Personal notes section for after the appointment
Patient Example
Maria, 42 — Perth

Maria has been experiencing fatigue and headaches for several months. She has a GP appointment next week but always forgets what she wants to say and leaves feeling unheard.

CareBridge prepared a one-page brief and a structured question list. Maria's GP ordered blood tests and a referral — all within 15 minutes.

View Example Document

Delivered within 3–5 business days

Tier 2
Most Popular
Health Evidence Summary
"Your history, backed by research"
Best for

Patients with one or more unexplained symptoms who want published medical literature presented alongside their history — so their GP has the evidence, not just their word.

What's included
  • Everything in Tier 1, plus:
  • Full 14-system review of symptoms
  • Published literature summary (peer-reviewed studies)
  • Suggested investigations table with evidence basis
  • Published diagnostic criteria mapped to your reported symptoms
  • Structured GP question list based on the literature
  • One revision round included
Patient Example
Sarah, 34 — Subiaco

Sarah has had dizziness on standing, palpitations, and debilitating fatigue for 18 months. She has been told it's anxiety. She suspects POTS but doesn't know how to present this without being dismissed again.

CareBridge prepared a full evidence summary including POTS diagnostic criteria and a suggested investigations table. Her GP performed an active stand test and referred her to cardiology.

View Example Document

Delivered within 5–7 business days

Tier 3
Complex Case Navigation
"For the patient who has been everywhere"
Best for

Multi-symptom, multi-condition, or long-undiagnosed patients who need a comprehensive report that maps how their symptoms connect across published condition profiles.

What's included
  • Everything in Tiers 1 and 2, plus:
  • Up to 3 conditions investigated with separate evidence sections
  • Symptom attribution map across all conditions
  • Published cross-condition relationship table
  • Diagnostic pathway flowchart (per condition)
  • Specialist referral pathway summary
  • Two revision rounds included
Patient Example
James, 29 — Fremantle

James has been symptomatic for 6 years with joint hypermobility, fatigue, dizziness, hives, and GI issues. He has seen 7 doctors and received 3 different diagnoses. No specialist has looked at the full picture.

CareBridge prepared a Tier 3 report covering hEDS, POTS, and MCAS. His new GP referred him to rheumatology and cardiology simultaneously.

View Example Document

Delivered within 7–10 business days

What's included — at a glance
Feature Tier 1
GP Consult Ready		 Tier 2
Health Evidence Summary		 Tier 3
Complex Case Navigation
One-page GP consultation brief✓✓✓
Symptom timeline✓✓✓
Prioritised GP question list✓✓✓
Medications & allergy summary✓✓✓
Previous investigations list✓✓✓
Full 14-system symptom review—✓✓
Published literature summary—✓✓
Suggested investigations (evidence-based)—✓✓
Diagnostic criteria mapped to symptoms—✓✓
Up to 3 conditions investigated——✓
Symptom attribution map——✓
Diagnostic pathway flowchart——✓
Specialist referral pathway——✓
Revision rounds included—1 round2 rounds
Delivery time3–5 days5–7 days7–10 days

CareBridge is a health education and navigation service. The Health Navigator is NOT registered with AHPRA or the Medical Board of Australia. No document produced by CareBridge constitutes medical advice, clinical assessment, diagnosis, treatment recommendation, or referral. All clinical decisions remain the sole responsibility of the treating practitioner.

Questions

Things people ask before booking

Will my GP actually read this?
Most do — especially when a patient hands them a clear, one-page brief at the start of the appointment. We design every CareBridge document with a busy GP's workflow in mind. We can't guarantee every GP will engage, but the structure makes it as easy as possible.
Is this the same as getting a second medical opinion?
No. CareBridge is a health education and navigation service. We don't diagnose, assess, or provide clinical opinions. We help you organise your own health information and present published research — your GP makes all the clinical decisions.
I've been dismissed before. Will this actually help?
We can't change every GP. What we can do is make your case impossible to dismiss at first glance — by presenting your history clearly, mapping it to published diagnostic criteria, and putting the right questions in front of your doctor before the appointment ends.
How do I know which tier is right for me?
Tier 1 if you have one upcoming appointment and need to be organised. Tier 2 if you have unexplained symptoms and want published research to back up your history. Tier 3 if you have been undiagnosed or misdiagnosed for a long time with multiple symptoms that may be connected. Not sure? Message us — we'll help you decide.
Do you charge anything for the initial consultations?
The initial 15-minute conversation and the 30–40 minute consultation are both free. Pricing is discussed during the Strategy Consultation, where we explain the process and cost before you commit to anything. As CareBridge is currently launching, the first 5 patients will receive services free of charge while the program is being developed.
What if my consultation with my GP goes wrong?
It happens more than it should — and CareBridge exists precisely for this. If you felt dismissed or unheard, we help you document what happened and decide on next steps. If you left without a referral or answers, we can review what was discussed and prepare a revised brief framed differently. CareBridge doesn't stop at the appointment door — we're with you before, during preparation, and after.

Additional Services

Clinical Writing for Patient-Focused Clinical Trials

CareBridge provides clinical writing and medical communication services designed to improve patient understanding of clinical research. With experience in clinical research environments, medical documentation, and patient communication, I support research teams in translating complex clinical information into clear, accessible language for trial participants.

I have contributed to clinical research as an Associate Investigator and co-author of a peer-reviewed publication in Kidney and Blood Pressure Research on resistant hypertension.

Services include

  • Plain-language explanations of clinical trials✓
  • Patient information materials for research participants✓
  • Translation of clinical documentation into accessible language✓
  • Patient-focused medical communication for research teams✓
Enquire About Clinical Writing

Clinical Research Operations

Coordinated 40+ clinical trial participants across four active studies at the Dobney Hypertension Centre, UWA / Royal Perth Hospital — managing visit scheduling, patient communication, and clinical data tracking.

Research Contributions

Associate Investigator: Aldosteronism Registry & Biobank, and Enhancing Medication Adherence Through CBT. Co-author, Kidney and Blood Pressure Research — doi.org/10.1159/000541568

Welcoming Collaboration With

Pharmaceutical companies, CROs, investigators, and healthcare teams seeking support in patient-focused clinical communication.

Not sure where to start?

Send us a message and we'll help you choose the right tier for your situation — no obligation.

Get in Touch